jezz buzz Privacy Policy
This policy explains how jezz buzz collects, uses, and protects your personal information. Please read it carefully before using the platform.
Introduction and Scope
jezz buzz is an online gaming and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") applies to all users of the jezzbuzz.cam website and its associated mobile applications.
By registering on this platform or using its services, you are considered to have agreed to the terms of this Policy. Our Terms and Conditions should be read together with this Privacy Policy, as the two documents complement each other.
jezz buzz considers user privacy a fundamental right. We collect only the information necessary for the proper operation of our services. Your data is never sold to any third party.
This policy may be updated at any time. For significant changes, jezz buzz will notify you at your registered email address. The latest version will always be available on this page.
Types and Methods of Data Collection
Personal Identification Information
The following information is required when opening an account at jezz buzz:
- Full name and date of birth (for age verification — all activities are for users 21 and above)
- Valid email address
- Mobile number (for OTP verification)
- National ID card or passport details (for identity verification)
- Current address
This information is used to keep your account secure and to process financial transactions.
Financial and Payment Information
To process deposits and withdrawals, jezz buzz collects the following payment-related information:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction records and history
All payment information is protected by SSL encryption. jezz buzz does not store your full payment card number or PIN.
Technical Information Collected Automatically
When you use the jezz buzz platform, certain information is collected automatically:
- IP address and device identifier information
- Browser type and operating system
- Time spent on the site and list of pages visited
- Gaming activity and betting history
- Data from cookies and similar tracking technologies
This technical information is used to maintain platform security, detect unauthorized access, and improve service quality.
Purpose of Data Use
Service Operation and Account Management
jezz buzz uses the information collected for the following purposes:
- Creating, verifying, and maintaining accounts
- Processing deposits and withdrawals
- Providing customer support
- Applying eligible bonuses and promotions to your account
- Determining VIP membership level and calculating weekly cashback
Security and Fraud Prevention
jezz buzz uses your information to maintain platform security:
- Detecting and preventing unauthorized access to accounts
- Identifying suspicious transactions and fraudulent activity
- Preventing the same person from opening multiple accounts
- Completing identity verification to ensure financial security
Communication and Service Improvement
Using the contact information you provided, jezz buzz carries out the following activities:
- Sending important account notifications by email
- Sending security alerts and OTPs
- Providing 24/7 customer service via live chat
- Sending relevant promotional information with your consent
- Improving platform services and user experience
jezz buzz will never send you marketing materials without your consent. You may withdraw this consent at any time.
Data Sharing and Disclosure
Sharing Data with Third Parties
jezz buzz does not sell your personal information to any third party. However, for the purpose of operating the service, limited information may be shared with the following parties:
- Payment Processors: Information necessary to complete transactions with bKash, Nagad, Rocket, and banking partners
- Identity Verification Services: With trusted service providers for account verification
- Technology Infrastructure: For server hosting and cybersecurity services
- Game Software Studios: Limited technical data to ensure game functionality
All such third parties are contractually bound to comply with jezz buzz's privacy standards and are required to use the information received only for the specified purpose.
Disclosure of Information Due to Legal Obligations
jezz buzz may be required to disclose information to authorities in the following circumstances:
- In response to a court order or legal claim
- At the request of a government investigation or regulatory authority
- To law enforcement agencies for investigating fraud or criminal activity
- Where necessary to protect the rights and safety of other users
In such circumstances, we will try to notify you in advance where possible, unless prohibited by law.
Data Security and Storage
Technical Security Measures
jezz buzz uses industry-standard security technology to protect your data:
SSL/TLS Encryption: All data exchanged across the site passes through encrypted channels. The padlock icon in your browser confirms this.
Two-Factor Authentication: An OTP-based second verification layer applies to logins and sensitive actions.
Encrypted Database: Personal and financial data is stored in encrypted form. Access is restricted even internally.
Automated Threat Detection: Unusual transactions or login activity are flagged and acted on immediately.
Data Retention Period
jezz buzz retains data according to the following policy:
- Active account data: retained for as long as the account remains active
- Financial transaction records: retained for a set period as required by law
- After account closure: data is deleted once all necessary legal and regulatory obligations have been met
- Inactive accounts: after a prolonged period of inactivity, the account may be closed with prior notice
Cookie Policy
Cookie Use and Control
The jezz buzz website uses cookies and similar technologies. Cookies are small text files stored in your browser.
jezz buzz uses the following types of cookies:
- Essential Cookies: For storing login state, session security, and language preferences — disabling these will prevent the site from working properly
- Functional Cookies: To remember your preferences such as game category and display settings
- Analytical Cookies: To collect site statistics and improve services — these do not directly identify you
You can control or delete cookies at any time from your browser settings. However, disabling essential cookies will limit some features of the site.
User Rights
Your Rights Over Your Information
jezz buzz believes you should have full control over your own data. You may exercise the following rights at any time:
- Access: You may request a list of the information jezz buzz holds about you
- Right to Correction: You may request that incorrect or outdated information be corrected
- Right to Deletion: You may request that your data be deleted, within the limits of legal obligations
- Right to Object: You may opt out of marketing communications
- Portability: You may request a copy of your data
To exercise these rights, contact the jezz buzz customer support team via live chat or email. Requests will be responded to within a reasonable time of receipt.
jezz buzz supports responsible gaming. Visit our Responsible Gaming section for details on how to manage your gaming activity, including self-exclusion and limit-setting options. All activities are for users 21 and above.
Protection of Minors
Age Verification and Minor Protection Policy
jezz buzz is a 21+ platform. Access by minors is strictly prohibited. We take the following measures to enforce this policy:
- Age verification is mandatory at registration
- Age confirmation through ID verification
- Additional verification applied to suspicious accounts
- No marketing materials sent to minors
If it is found that a user opened an account under the age of 21, that account will be closed immediately and all transactions will be reviewed.
Policy Updates and Contact
About Changes to This Policy
jezz buzz reserves the right to update this Privacy Policy at any time. If changes are made:
- The "Last Updated" date at the top of this page will change
- You will be notified by registered email for significant changes
- Continuing to use the platform after changes means you accept the updated policy
Check this page regularly to stay up to date with the latest policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, contact jezz buzz:
Live Chat: 24 hours, 7 days a week — support available in Bengali and English
Email: [email protected]
More information about us can be found on our About Us page. For answers to common questions, visit our FAQ section.